SOME BY MI : SOME BY MI is a compound word of ‘SOMETHING’ and ‘BY A MIRACLE’. Our brand mission is to make products that stick to the essentials of cosmetics, with safe and clean ingredients with proven efficacy. Through our Skincare products, we hope to bring some positive changes and ‘MIRACLES’ to your skin
BETA-PANTHENOL GEL CLEANSER : Beta-Panthenol Repair Gel Cleanser is a mild milk cleanser that contains 17 types of amino acids and PHA to gently cleanse and moisturize the skin without causing tightness. The formula is slightly acidic to minimize skin irritation during cleansing and helps balance the pH of healthy skin. This facial cleanser helps improve instant pH balancing, non-animal eye irritation, and Free of 20 harmful ingredients
BETA-PANTHENOL LINE : Beta-Panthenol Repair Line is a high-performance derma cosmetic that rapidly regenerates damaged skin barriers and provides a constant effect to improve sensitive skin signs caused by irritation. It includes phytosterol, the main ingredient in the burn treatment to effectively improve the skin barrier. Beta-Panthenol Repair Line improves hypersensitive skin by maintaining the natural healthy condition of the skin through daily skincare routines
10 VITAMINS HYAL SUNSCREEN : No eye irritation and lightweight sunscreen that provides moisturizing and comfortable wear, suitable for sensitive skin and without leaving a white cast. This mild SPF lotion effectively blocks powerful UV rays, protecting the skin from damage during outdoor activities. Additionally, this daily sunscreen has a hypoallergenic formula with soothing properties, making it safe for sensitive skin
SOME BY US : We make products with proven efficacy only by undergoing strict testing from the planning & developing stages to product launch, in collaboration with various dermatology experts. If you have any questions about our products, please do not hesitate to contact us. Your satisfaction is the ‘First Priority Goal’ of SOME BY MI
Our company specializes in importing branded items on demand to cater to our customers' specific needs. To ensure a seamless and committed transaction process, we have the following advance payment policy:
Orders up to PKR 40,000: A nominal advance payment is required of PKR 1000.
Orders above PKR 40,000: A nominal advance payment of 10% of the order value is required.
Orders above PKR 100,000: A 30% advance payment is required at the time of placing the order. The remaining 70% must be paid in full either:
At the time of shipping the order, or
Upon customer pickup from our office address.
Please note that Cash on Delivery (COD) services are not available for orders above PKR 100,000. Full payment is required to process and ship such orders.
This policy ensures mutual engagement and a smooth transaction process, enabling us to deliver high-quality, personalized service. We appreciate your understanding and cooperation.
SHIPPING POLICY
At our company, we strive to ensure timely and secure delivery of your orders. Please review our shipping guidelines:
For Orders Below PKR 50,000: We provide at-home shipping services for your convenience.
For Orders Above PKR 50,000: Items will be shipped to the nearest courier location, and customers will need to pick up their orders from there.
Please note that this policy is in place to address the increasing incidents of shipment theft and payment snatching issues in Pakistan. This measure ensures the safety of your orders and payments.
2% Sales Tax on COD Orders
As per the Finance Act approved by the National Assembly, and under Section 7 of the Sales Tax Act, the Federal Board of Revenue (FBR) has implemented a uniform 2% sales tax on all Cash on Delivery (COD) transactions. This tax will be withheld and collected by courier companies on the total COD amount, in accordance with Section 33 of the Sales Tax Act.
We, as the seller, are responsible for collecting this 2% sales tax from the customer at the time of purchase and submitting it to the courier company as required by law. This tax applies to all types of products.
Please Note:
The advance amount is not refundable once the item has been shipped internationally. Customers must inform us of any cancellation within 8 hours of order confirmation. Requests received after this period will not be accepted.
If we cancel the order for any reason, the advance amount will be fully refunded.
SHIPPING AND HANDLING TIME
We provide 1 day shipping and handling time for products present in Pakistan warehouse. Products that are available outside Pakistan will be shipped in minimum 15 days time period.
WEEKLY HOLIDAY
Sunday is the weekly holiday in Pakistan and courier companies offer services 6 days a week.
*Other Important Details worth mentioning in Shipping policy
Sellers are not responsible for service transit time. This information is provided by the carrier and excludes weekends and holidays.
Please note that the transit times may vary, particularly during peak periods.
Unboxing Video Requirement for Returns and Refunds
As part of our return and refund policy, customers must record a complete unboxing video at the time of delivery.
The video should clearly show the sealed shipping package, the flyer from all sides, and the product inside. The recording must be continuous and unedited from start to finish. Any video that is paused, cut, edited, or appears tampered with will not be accepted, and no return or refund claim will be considered in such cases.
If the shipping box or flyer is received in an opened, damaged, or tampered condition, please do not accept the delivery. Kindly reject the package at the time of delivery itself.