🕯️ CANDLE LIGHT PROMOTES FOCUS - Anyone who’s ever blown their birthday candles out has had a moment of hesitation: “Wow, everything looks amazing in this light!” That’s because candlelight is gentle, not overwhelming on the eyes like sunlight. Lighting a scented candle in a dark room makes shadows and angles more gentle, thanks to the warm softness of a candle flame. Your mind is able to focus and concentrate better as a result.
🕯️ WELCOMING EFFECT - The flickering of candlelight produces a lovely ambiance that simply cannot be replicated. If you are looking to create a cozy or intimate atmosphere, lighting a few well-placed scented candles in your home can really add to the effect. Adding a candle here and there will create softness in your room, which will instantly make it feel warm and welcoming.
🕯️ SOOTHING, HEALING PROPERTIES - Candles are known for their soothing, healing properties and are often used by therapists, to create a peaceful ambiance in their therapy rooms. The sheer act of lighting a scented candle, its lovely flicker and the gentle glow it creates, helps ease and soothe the mind. Give it a try the next time you have a stressful day: light a candle, watch the flame and just breathe for a few minutes - even just 60 seconds can make a big difference.
🕯️ LASTING MEMORY - Our sense of smell is strongly tied with memory, so we often associate a specific scent with a moment or memory. One of the joys of selling scented candles is when our customers share memories as they smell our fragrances.
🕯️ PERFECTLY ROMANTIC - Keep that spark alive in your relationship with a little candlelight: turn any dinner into a romantic, candlelit moment. Always keep scented candles on your nightstands; when the mood strikes, light it and turn up the heat - because nothing enhances the moment quite like some soft lighting.
Our company specializes in importing branded items on demand to cater to our customers' specific needs. To ensure a seamless and committed transaction process, we have the following advance payment policy:
Orders up to PKR 40,000: A nominal advance payment is required of PKR 1000.
Orders above PKR 40,000: A nominal advance payment of 10% of the order value is required.
Orders above PKR 100,000: A 30% advance payment is required at the time of placing the order. The remaining 70% must be paid in full either:
At the time of shipping the order, or
Upon customer pickup from our office address.
Please note that Cash on Delivery (COD) services are not available for orders above PKR 100,000. Full payment is required to process and ship such orders.
This policy ensures mutual engagement and a smooth transaction process, enabling us to deliver high-quality, personalized service. We appreciate your understanding and cooperation.
SHIPPING POLICY
At our company, we strive to ensure timely and secure delivery of your orders. Please review our shipping guidelines:
For Orders Below PKR 50,000: We provide at-home shipping services for your convenience.
For Orders Above PKR 50,000: Items will be shipped to the nearest courier location, and customers will need to pick up their orders from there.
Please note that this policy is in place to address the increasing incidents of shipment theft and payment snatching issues in Pakistan. This measure ensures the safety of your orders and payments.
2% Sales Tax on COD Orders
As per the Finance Act approved by the National Assembly, and under Section 7 of the Sales Tax Act, the Federal Board of Revenue (FBR) has implemented a uniform 2% sales tax on all Cash on Delivery (COD) transactions. This tax will be withheld and collected by courier companies on the total COD amount, in accordance with Section 33 of the Sales Tax Act.
We, as the seller, are responsible for collecting this 2% sales tax from the customer at the time of purchase and submitting it to the courier company as required by law. This tax applies to all types of products.
Please Note:
The advance amount is not refundable once the item has been shipped internationally. Customers must inform us of any cancellation within 8 hours of order confirmation. Requests received after this period will not be accepted.
If we cancel the order for any reason, the advance amount will be fully refunded.
SHIPPING AND HANDLING TIME
We provide 1 day shipping and handling time for products present in Pakistan warehouse. Products that are available outside Pakistan will be shipped in minimum 15 days time period.
WEEKLY HOLIDAY
Sunday is the weekly holiday in Pakistan and courier companies offer services 6 days a week.
*Other Important Details worth mentioning in Shipping policy
Sellers are not responsible for service transit time. This information is provided by the carrier and excludes weekends and holidays.
Please note that the transit times may vary, particularly during peak periods.
Unboxing Video Requirement for Returns and Refunds
As part of our return and refund policy, customers must record a complete unboxing video at the time of delivery.
The video should clearly show the sealed shipping package, the flyer from all sides, and the product inside. The recording must be continuous and unedited from start to finish. Any video that is paused, cut, edited, or appears tampered with will not be accepted, and no return or refund claim will be considered in such cases.
If the shipping box or flyer is received in an opened, damaged, or tampered condition, please do not accept the delivery. Kindly reject the package at the time of delivery itself.